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FAQ

Where can I buy Tropical Sun products?

Many of our products are available in major UK supermarkets including Asda, The Co-op, Sainsbury’s, Morrison’s and Tesco as well as a large number of independent stores across the UK. You can also buy directly from our online shop and from Amazon. Wholesale inquiries can be sent via our contact form

What are the origins of Tropical Sun?

Tropical Sun was founded in 1996 to bring the taste of home to the UK's thriving ethnic communities; helping them to stay connected to their cultures, and to bring the flavours of the world to the tables of the people of the UK. A fully independent British family-run organisation, Tropical Sun has its roots in the The Caribbean where we first began producing foods. 

For more information about our history in the Caribbean, we recommend reading our Caribbean Connection blog post.  

For a more general history of the company, we recommend reading Our Story

Does Tropical Sun give back to the community?

We pride ourselves on helping to build bright and prosperous futures for our local and international communities. Traditionally, we’ve been inclined to keep our community and charity work fairly low-key, but in response to inquiries from our customers, we’ve decided to publish details of relevant activities on our Tropical Sun In the Community blog post.

Is Tropical Sun an evil corporation hell-bent on destroying rival businesses and/ or poisoning its customers? 

Not your usual FAQ question! We've encountered these kinds of rumours a surprising number of times. 

We try to see the funny side of the situation, whilst also respecting the fact that some customers have taken the accusations seriously and may consequently have legitimate concerns. 

As much as some might like to believe, Tropical Sun has no desires to crush competing brands, and far from wanting to poison anyone, we pride ourselves on providing high quality foods at everyday prices. 

We encourage anyone who has any questions about any such rumours to get in touch via our contact form. For those who prefer to chat in person, we'd love to invite you down to our London offices to meet our team and pose any questions you might have directly. 

For those who have encountered the recent 'plastic cheese' rumour, you can read our response in our Burning Issue blog post

We'll be launching a new blog post documenting the fake news in the near future. 

Where do Tropical Sun products come from?

We offer several hundred products that are produced all over the World - in Africa, the Caribbean, Asia, the Middle East, South America and a number of other regions.

Are Tropical Sun products suitable for vegetarians and/ or vegans?

Many of our products are suitable for vegetarians and vegans, but not all. The majority of our vegetarian and vegan-friendly products feature the below logos on the packaging, but if in doubt, be sure to check the ingredients listed on the back of pack.

Tropical Sun Vegan & Veg Logos

You can view a list of our vegetarian products and recipes by clicking here, and our vegan products and recipes here.

Are Tropical Sun products gluten-free?

Many of our products are gluten-free, but not all. The majority of our gluten-free products feature the below logo on the packaging, but if in doubt, be sure to check the ingredients listed on the back of pack.

Tropical Sun Gluten Free

You can also view a list of our gluten-free products and recipes by clicking here.

Are Tropical Sun products suitable for a halal diet?

Many of our products are suitable for a halal diet, but they are not 'halal certified'. Those that are suitable for a halal diet carry the below logo on the packaging.

Tropical Sun Halal Logo

You can also view a list of our halal diet-friendly products here

Are Tropical Sun products suitable for a kosher diet?

Our products do not carry a kosher certification, but we do offer many vegetarian and vegan products that are considered passable by many non-orthodox adherents of the Jewish faith.  

Where can I find out information about stocking Tropical Sun products?

Great choice! Send your query and basic business information to us via our contact form. and one of our team will be in touch.

I’m looking for support and/ or sponsorship for a project. Who should I speak to?

We are always looking for new and exciting ways to engage with our community and we welcome pitches and ideas from customers and like-minded organisations. We receive more support and sponsorship requests than we can feasibly engage with, but we read and consider each submission and endeavour to respond to everyone in good time. If you have a project that is need of some support and/ or sponsorship, then get in touch via our contact form

Where can I find out how to cook with a Tropical Sun product?

We have a Recipes section on our website, and some of our products also feature serving suggestions on the packaging. Beyond that, any queries on specific products can be forwarded to us via our contact form.

Where can I find the nutritional information for a Tropical Sun product?

With the vast majority of products, nutritional information can be found on the packaging and on the individual product pages on this website. There are some products, including seasonings, for which there is no legal requirement to list nutritional information. Any further inquiries can be directed to us via our contact form.

I can’t find a specific Tropical Sun product. Where can I find it?

Try using the search function in the top right hand side of our Product section to locate your desired product. If it does not appear, it is possible that the product has been discontinued. Any further inquiries can be directed to us via our contact form.

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